Job Responsibilities:

• Handling incoming and outgoing calls for patients’ bookings/ queries with good customer service skills 
• Handling daily clinic operations (booking arrangement, assisting doctors in clinical procedures, hospital admissions & consultation, taking care of children, etc.) 
• Developing and maintaining good rapport with internal & external parties (e.g. Hospitals and Laboratories), supporting internal teams (doctors/ psychologists) in report editing & other support duties
• Providing day-to-day administrative support in clinic maintenance, patients data entry and filing etc.
• 5.5 working days per week

Requirements:

• Diploma or above with minimum 1- 2 years clinical/ customer service experience
• Good command of spoken and written English and Chinese (Cantonese and Putonghua) 
• Proficiency in MS Office and Chinese word processing 
• Good team player with strong initiative, good interpersonal & communication skills, detail-minded, caring and patient-oriented, strong sense of responsibility 
• Able to multi-task with strong organization and coordination skills 
• Clinic or hospital experience will be an advantage